A visit to the Guittard Chocolate Company

I’ve investigated chocolate in California through two chocolate festivals–the Los Angeles Chocolate Salon in Southern California and the International Chocolate Festival in The Bay Area–home to some of the finest chocolatiers and chocolate makers in the United States. I’ve had the opportunity to meet about 100 chocolate powerhouses from California and am thrilled with the variety and quality of chocolate being produced in California. So many new companies have come to the stage in the past 10-20 years. But this post is a salute to one of America’s oldest chocolate companies–Guittard Chocolate, which celebrated its 150th birthday in November, 2018.

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Gary Guittard is president and CEO and his daughter Amy Guittard serves as director of marketing for the Guittard Chocolate Company, an iconic American chocolate company founded by Gary’s great grandfather in 1868.

I had the pleasure of meeting Gary and Amy Guittard of the Guittard Chocolate Company based in Burlingame, California, in 2018, and was fascinated to learn about this iconic fifth generation American chocolate company. Founder Etienne Guittard came to California from France to become involved in the California Gold Rush of the mid-1800’s, and began making chocolate in 1868. The company has such a rich history, and it’s exciting to see how this multi-award winning family business has grown, changed with the times, and continues to be a leader in the American chocolate industry.

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Some of the early Guittard chocolate products on display at headquarters of the Guittard Chocolate Company in Burlingame, California.

Guittard Chocolate has a total staff of about 200 employees and a management team of five people. Gary operates with an open door policy, and told me, “We have a family business on so many levels. Many of our employees are several generations with the company.”

The Burlingame 100,000 square-foot factory was built in Burlingame–a small city of just over 30,000 residents located on the San Francisco Peninsula–in 1954 and began production in 1955, after everything was moved over from the former location in downtown San Francisco. The Burlingame location is not open to the public, but Guittard’s chocolate products can be ordered from the company website and are shipped across the US.

What makes Guittard different? They like to make blended bars combining different cacao varietals from different origins. I really enjoyed the 45% dark milk chocolate Soleil D’Automne bar featuring notes of crème fraîche and caramel apple made from a blend of Criollo and Forastero beans from West Africa.

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guittard chocolate works with 5-10 origins for their single origin chocolate including hawaii

Ninety percent of Guittard’s business is derived from sales of commercial products to different segments of the chocolate trade. Couverture is made for chocolatiers. Commercial baking chocolate is sold to pastry shops and confectioners. And 10 per cent of Guittard’s sales are derived from selling chocolate bars, confections, and drinking and baking chocolate to chocolate lovers across America.

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This photo shows an assortment of Guittard Chocolate products including their Hawaiian bars in the forefront, their assortment of baking chocolate (left back) and their single origin E. Guittard signature bars (right back.)

I first encountered Gary Guittard in 2013 when I was planning a trip to the 2014 Hawaii Chocolate Festival as Guittard was one of the sponsors for that event. I wrote Gary to determine the Hawaiian connection and learned that Guittard Chocolate was making a special line of chocolate bars made from their own Hawaiian-grown cacao. Before too long, I received an assortment of Guittard bars and remember truly loving the 55% cacao Hawaiian bar with cocoa nibs. The crunchiness of the nibs blended perfectly with the smooth chocolate. It was at that moment that my love affair with single origin Hawaiian chocolate was born. (You can search this site for several posts about other companies making terrific chocolate in Hawaii from locally grown cacao.)

So thanks to Gary Guittard for pointing me in the direction of delicious single-origin Hawaiian chocolate. And thanks to the San Mateo County/Silicon Valley Convention and Visitors’ Bureau for facilitating my trip to their great region as I continue to discover why there is so much to love about California-made chocolate.

Doreen Pendgracs

Known throughout the Web as the "Wizard of Words", I've been a freelance writer since 1993. I researched and wrote Volume I of Chocolatour that won a Readers' favourite Award in 2014. Always enjoy experiencing new destinations and flavours.

39 Responses

  1. wow..I love chocolates. specially dark one..

  2. moon says:

    Guittard Chocolate. It has such a rich heritage of chocolate making and seems to have left its footprints on the chocolates of time. 5 generations of chocolate makers seems so interesting.

  3. You give readers well informed information about Guittard Chocolates. Thank you and have a great day.

  4. Amrita says:

    It is great to know so much about the Guittard Chocolate Company and its origin. It must be quite interesting to visit such an old chocolate business. 1868! Thats way long back. Love reading your chocolate journeys.

    • Thanks for your comment, Amrita. Yes, Guittard is probably the biggest name in making couverture for American chocolatiers. So they are a well-known and well-respected long-established company in the world of American-made chocolate.

  5. Emidio Amadebai says:

    Doreen, thank you for sharing! My wife is a big chocolate fan, and I am a big fan of family, and stories that are passed down through generations. You have managed to make an article that captured our attention. I also loved to hear about the fact that not only do the founder’s family still works and carries out the business, but also the descendants of their collaborators and former employees.

  6. Sandy N Vyjay says:

    It was a fascinating read about this 150-year-old company Guittard Chocolate. It has such a rich heritage of chocolate making and seems to have left its footprints on the chocolates of time. 5 generations of chocolate makers seems so interesting.

    • Hi Sandy. Yes, in this day and age of competitiveness, it is encouraging to see a 5th generation company continuing to do what they do well, and not being afraid to delve into new ways of doing things. Thx for stopping by.

  7. I’ve heard about and used Guittard Chocolate for it seems like forever.
    I must have known it was based in the Bay Area, where I live, in Burlingame, but I had forgotten. Too bad they don’t have a factory tour.

  8. Chin We says:

    Oh wow! you have visited 100 chocolate powerhouses! Well done
    It makes sense that You hunt down the best chocolate.
    Its great to see a family business still flourishing after so many years.
    You’ve convinced me now, I’d love to try some Guittard Chocolate

    • That 100 or so is just in California, Chin. Over the past 10 years I’m sure I’ve visited or met with far more than 500 chocolate makers and chocolatiers around the world. I’ve never counted!

  9. I love these long-term chocolate companies and their stories. It’s wonderful that they keep going and turning out such great chocolate!

    • Hi RoseMary. Yes, it’s quite amazing that a company could stay relevant with all the changes that have taken over the world of chocolate. Guittard is obviously doing something right!

  10. You certainly know how to hunt down the best chocolate, Doreen! It’s amazing that Guittard Chocolate Company has been an ongoing business for 150 years. That’s quite an accomplishment, kudos to Gary and Amy.

  11. We are on our annual trek to Hawaii and I always think of you when I see the locally produced chocolate products. . .oh so much chocolate and oh so little time. Most interesting post on the Guittard family’s history in the chocolate business.

  12. Michele says:

    You’ve convinced me! I’d love to try some Guittard Chocolate… is it possible to find the single origin Hawaiian anywhere in Canada or online?

  13. Bola says:

    Good to see the family business flourish. The dark milk chocolate Soleil D’Automne bar would be my first choice.

  14. With so many new chocolate companies emerging it must have been interesting to visit such a long established company.

  15. Doreen, we love articles that include plenty of backstory, as well as topic content. This piece on Guittard Chocolates opened our eyes to the background of an American chocolatier whose products we adore. Thanks for this insight.

  16. Guittard was one of the first brands to send products to The Chocolate Cult so your article was particularly interesting to me. Wish I lived close enough to tour myself.

  17. Just 45 minutes from my daughter’s home! I think I will choose these (55%, single origin Hawaiian grown) as birthday gift for her!

    • Hi Carol. Don’t go to Burlingame just for Guittard, for as I mention in the post, they don’t really have a retail outlet. Next time you visit your daughter (or just want to send her a gift) order the chocolate online and have sent to her place–or yours! 🙂

  18. You have visited 100 chocolate powerhouses?! How fortunate are you?

    It is always nice to read about successful family businesses. May the Guittard Chocolate Company long continue through the generations.

    I do not recall eating Hawaiian chocolate- I am sure it is tasty. One day perhaps…

    • That is just in California, Phoenicia! I’ve probably met at least 500 chocolate makers and chocolatiers in my travels and have tasted the chocolate of an additional few hundred that I have not yet met. The world of chocolate is constantly expanding, and that’s what keeps me on this chocolate travel journey. 🙂

  19. Doreen, Chocolates are always my guilty pleasure, I have really started loving your chocolate journeys, Luckily, I have enjoyed Hawaiian chocolate but I have never actually tasted Guittard. Now, after knowing its oldest in Calfornia I really want to experience it. Reading about the crunchiness, smooth chocolate makes me crave for a lot of chocolates.

    • Hi Tushita and thanks for your comment. Guittard is not the oldest chocolate company in the US, but very close to it! They are making very good chocolate that has withheld the test of time.

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